Q1: What is your company history?
A: We focused on the disposable packages & cutlery products for over 15 years. Our products have been exported to over 150 countries, such as North America, South America, Australia, the Middle East, Southeast Asia, Africa, etc.
Q2: Is the sample available?
A: Surely, the samples shall be free of charge to you, but the freight should be paid by you.
Q3: Can we customize our products and printing?
A: Yes, OEM & ODM shall be accepted by us. Please kindly send us your samples or drawings, or details for starting. Then we could follow your artworks and launch your own design products, which are protected by our law if necessary. The samples can be sent to you for evaluation before bulk production.
Q4: How long is the lead time?
A: The lead time shall be within 15–25 days after receipt of the 30% deposit and all printing confirmation.
Q5: What’s your payment terms?
A: Usually, the payment terms should be 30% T/T before the production and 70% T/T against the BL. But more payment terms shall be chosen by you.
Q6: How can you assure your product quality?
A: Firstly, we were in this field for over 15 years and enjoy high reputation and respect from our existing clients. Secondly, we have our own QA & QC department for inspection of every detail during production. Thirdly, repeated orders are most important to us, and we pay great attention to our quality & service.
Q7: How can we order?
- Welcome you to contact our Sales Department.
- Tell us your detailed demands and talk about all with us, such as quantity, specification, printing, packing, price, etc.
- Make one Proforma Invoice (PI) for proceeding.
Q8: It was one new item to us, how can we proceed?
A: Please contact us directly, then our salesman shall let you know which items are hot sales or best-selling in your local market.
Q9: When may I have the price list from you?
A: All responses shall be done within 24 hours. The exact price list shall be sent to you in time after receipt of your detailed demands.
Q10: Can you provide the service for sailing or air transporting?
A: We have our own logistics department and forwarder. The quotation, booking, and loading are very easy for us. The loading can be done in our factory if it is one full container, so the damages can be avoided very well.